In simpler terms, if you need help now and can not leave your office or home, we can remotely connect to your computer and fix it at a lower than onsite work cost. The remote connection is safe, secure and confidential. We are unable to connect without your explicit permission and secret code so your information is safe. In addition, you will be able to see on your computer’s screen what is being done and what files are being accessed.

Mac and Windows computers are supported!

Should you have any questions about remote assistance, please feel free to call (860) 670-1862 and we will gladly walk you through this easy process.

In addition to the areas listed below, remote support is offered country wide, you must have high speed internet connection and a valid credit card to initiate a session. Like always, you can call and discuss your needs free of charge.