Screen Issues

Sometimes a damaged screen is obvious to the eye, like a cracked screen, and sometimes its not, like the touch functionality failing. Either way we can help! 

Laptop screen replacement varies from model to model. Some may need the entire top case, some may just need a screen. Follow our estimate guide below so we can provide you with an accurate estimate for your unique project.

Text - macbook air screen replacement 

image-  before and after of a damaged screen

Laptop Screen Issues

Distortion – Fuzzy or blurry displays, distorted colors, and lines can make the screen hard to use. Distortions can occur with corrupted software & drivers, or when cables are damaged, ie. broken, burnt, or loose.

Pixel Defects – This issue includes dead pixels, extra bright, and malfunctioning pixels. A dead pixel occurs when the transistor that powers it fails to supply power, causing it to remain permanently black. These pixel issues can stem from both manufacturing defects and physical damage to the screen, like a drop.

Object sizes – Ever have your desktop icons enlarge to the point your laptop is unusable? Luckily this type of issue is usually resolved by adjusting the resolution settings of your device.

Inverter – Is your screen almost black, but you can see very faint or dim images? If you shine a flashlight onto the screen and are able to see faint images the issue likely lies in your inverter. These issues stem from connection problems, faulty circuits, or bad conductor coils.

What Computer Solutions can do

Once we have identified the problem, our experts will provide you with an estimate for the entire project, including parts and labor.

Our next step is to order the correct and compatible parts.

Once the parts arrive, we perform the replacement, test the device, and get it back to you in working order ASAP.

If we discover additional issues while preforming our repairs, we will contact you immediately before moving forward.

Text - computer solutions Your IT heroes
Image - a group of people walking behind a man in a red cape

Computer Solutions strives to “Make IT Easy!”.

How to prepare for an estimate

Image - computer circuits as a background, with white text 

Text - Text 1. Find Serial, Model, or Service Tag on bottom of device

2. Include a detailed description of your problem & any troubleshooting you have attempted

3. Include your contact information in your email to, or give us a call at 860.239.0708!

To prepare for an estimate request there are a few things you can do to expedite the process.

Firstly, discover the Serial, Model, or Service tag; generally found on the bottom of the device.

Next, take a video or pictures detailing the damage, bonus points for sending several angles!

Finally, include a detailed description of your problem, including details on when the issue started, the functions it is affecting, any troubleshooting you have attempted, and your preference on having the service done at your location or at our office.

Please include your contact information in your email and we will be in touch with an estimate ASAP, or give us a call!

We service all kinds of computers including Windows, Mac, & Linux. Give us a call at 860239.0708 for a free estimate, or to schedule a free consultation!

Laptop Models that we service

HP laptops

HP Envy 13

HP Envy x360 13

HP Spectre x360 14

HP EliteBook x360 1040 G7

HP Pavilion Aero 13

HP Spectre x360 13

HP Chromebook x2

HP Omen 15

HP 15-bs158cl

HP Laptop PC 15-da3019cy

HP Pavilion x360 m Convertible 14m

HP ENVY X360 – 15M

HP ENVY TouchSmart M7-J120DX


HP 800G3ED DM i57500

HP Envy BeatsAudio m6-n012dx

HP Pavilion Gaming Laptop 16

HP Probook 640 G1

HP ENVY 7640


Dell Laptops

Dell XPS 13

Dell Latitude 9410 2-in-1

Dell Precision 7550

Dell XPS 13 2-in-1

Dell G5 15 SE

Dell XPS 17

Dell Latitude 7320

Dell XPS 15

Dell Inspiron 14

Dell Alienware x17 R1

Dell Alienware x15 R1

Dell Latitude 9520

Dell Vostro 3500


MacBook Pro


MacBook Air

MacBook Aluminum Unibody


Lenovo 3000

IdeaPad Flex

Lenovo Legion

Lenovo ThinkPad 



ThinkPad Yoga

ThinkPad X1 series

Lenovo Yoga


Asus ZenBook 13

Asus Chromebook Flip

Asus ROG Zephyrus

Asus ZenBook Pro Duo

Asus ROG Flow X13

Asus VivoBook 15 

Asus TUF


Acer Predator Triton

Acer Chromebook

Acer Swift 3

Acer Aspire 5

Acer Nitro 5

Aspire One


Galaxy Chromebook

Galaxy Book Pro 360

Samsung Notebook 7 Spin

Series 5

Series 7 Ultra

QX411 W02UB

Image- Computer Solutions' teal heart outline logo with a mouse outline making up one side of the heart

Text - Computer Solutions we make IT easy!