Service Contracts for the Frequent Flier
Service contracts (also known as Prepaid Blocks of Time) are one of our newer offerings. Simply put, you get a discount for prepaying for labor. It is an affordable and proactive on-site support alternative to calling in an emergency. It is a way to get your staff computer support on demand from a bank of prepaid service hours that do not expire. This service started with small business customers who find themselves in need of regular computer support on a monthly, weekly, or sometimes daily basis. Our slogan is, “We make IT easy”, and Service Contracts are one way we meet this goal!
Regular computer support or service can include:
- – Operating System updates
- – Server patching and updating.
- – Cleaned, optimized computers are faster, making for a more productive work day.
- – Security updates and scans.
- – Data Backup monitoring and updating.
- – General cleanup of workstation computers (remove temp files, offending software etc’).
- – Disaster Recovery checkup and corrective action.
- – Clean out & Archive email.
- – Resolution of general (back burner) nagging computer issues.
Affordable Service
The terms to service contracts are as follows: Select a plan based on the number of hours of service you project you will need. Enjoy your discount and the peace of mind that comes with it. Naturally, the more hours you prepay the steeper the discount. Schedule regularly or as needed. The hours do not expire, and you choose how they are used. Need a 10 minute phone call for a password reset? Covered! Need a office networking overhaul? Labor is covered! Remote sessions are deducted in 15 minute increments, on site service starts with a one hour minimum. Upfront estimates of time and potential costs are provided ahead of time, so you have confidence in how your time is being used.
Rates
| Current Hourly Rate |
Number of hours |
Discount Percentage |
Final Cost (+6.35% Sales Tax at purchase) |
|---|---|---|---|
| $ 120.00 | 8 | 10% | $ 864.00 |
| 10 | 13% | $ 1044.00 | |
| 12 | 16% | $1209.00 | |
| 20 | 20% | $1920.00 |
Office migrations for example, can easily benefit from prepaying on a block of time: control your costs and get peace of mind! Computer Solutions will handle all the logistical issues involved in dismanteling, transporting, setting up, and testing of computer equipment for your business.
In Conclusion
Preventative maintenance saves money and valuable time. Address non-urgent computer questions, pressing issues, and emergency needs with pre paid IT support!
Attain peace of mind while saving money! Your bank of hours is yours to use how you need, when you need. Change your Plan as your needs change, we offer the ability to scale up and scale down. If you run out of monthly hours, normal labor rates will apply. By letting us service your technology, you can focus on your business. Enjoy the savings by making an upfront financial commitment. It is a win-win!
Another version of service contracts would be our Remote Management & Monitoring (RMM) service. To learn more, follow THIS link.
As the old adage goes: “An ounce of prevention is worth a pound of medicine”.
