Remote Maintenance
Remote connections allow Computer Solutions to administer computer services without having to dispatch a technician onsite. Whether you need virus removal, a monthly maintenance plan, printer restoration, or help with your email… we have a solution for YOU!
Remote Support
Our Remote Support Service revolutionizes the way we handle computer issues. Instead of lugging your computer into our office, simply connect to the internet and let our expert technicians securely access your system remotely. Whether it’s troubleshooting software glitches, optimizing performance, or setting up new software, we can do it all without you leaving your home or office.
Here’s how it works: once you grant us remote access, our technicians can see your screen and control your mouse and keyboard (with your permission, of course). This allows us to diagnose and fix problems efficiently, often in real-time, saving you valuable time and minimizing disruption to your day.
Rest assured, our remote access technology employs state-of-the-art security protocols to protect your privacy and data. We prioritize confidentiality and adhere to strict industry standards to ensure your information remains safe at all times.
Experience the convenience of remote tech support with Computer Solutions. Whether you’re a small business needing IT assistance or an individual facing computer woes, our remote access service is designed to meet your needs promptly and effectively. Contact us today by phone at 860.239.0708 or our contact page HERE to schedule your remote session and let us take care of your computer concerns effortlessly!
Remote Preventative Maintenance
Looking for a long term solution? Our preventative maintenance service is aimed at offices and individuals who actively work on their computers but may not have the time or interest in technology to perform these essential maintenance tasks.
Our scheduled preventative maintenance plans include the following:
– Internal Computer Cleanup
– Virus Check
– Operating System Check
– Hard Drive Health Check
– Removal of Junk Software
– Utter respect for privacy and work considerations
“Why would I need such a service?“
“Why would I need such a service?” you might wonder. Like any piece of sophisticated technology, computers need ongoing maintenance to keep them performing at their best. Many catastrophic failures have precursors that if caught and resolved early will amount to tremendous savings of equipment, time, work and money.
Keep your computer fresh, clean, and fast with a preventative maintenance plan. We respect your privacy and time. Upon agreement, a service contract will be signed by both parties to protect everyone’s interest.
To lower costs this service is administered remotely. In the event that an issue is discovered which cannot be fixed remotely, it will promptly be resolved on location.
Get Started
To begin a remote session, please follow THIS link after you have contacted the Computer Solutions office at 860.239.0708.
