Why won’t my computer turn on? – Power Issues

Has your computer stopped turning on suddenly? Did you google “plugged in but not charging”, ” laptop won’t turn on”, or “why is my computer not running”? Perhaps you searched “How do I fix a desktop that won’t turn on?”, “Why does my laptop turn off if I unplug it?” or “My computer turns on but dies soon”? If you were looking for ‘Computer battery repair near me”, you found the right place!

Text - before you take things into your own hands.. Bring your laptop to computer solutions!

image- laptop on a wood table, showing dead battery, in front is a human holding battery jumpers!

Computer Solutions is your local computer repair & service experts, happy to offer residential and commercial services. Located in Farmington Connecticut, we service the greater Farmington area.  We aim to be your first choice of computer repair near you!

Whether you are experiencing a computer with no power, a laptop that MUST be plugged into the wall charger to work, a suddenly dead computer after a power surge, or any other computer power issues, you found Computer Solutions!!

Below you will find common issues, and which services we recommend to make your computer function again! No matter if you have a Mac or a Windows, it’s time for Computer Solutions.

Text- laptop charge not lasting as long? We can revive it with a battery replacement!

Image- laptop on a wooden table, low battery icon showing, with someone typing
Laptop Models that we service

HP laptops

HP Envy 13

HP Envy x360 13

HP Spectre x360 14

HP EliteBook x360 1040 G7

HP Pavilion Aero 13

HP Spectre x360 13

HP Chromebook x2

HP Omen 15

HP 15-bs158cl

HP Laptop PC 15-da3019cy

HP Pavilion x360 m Convertible 14m

HP ENVY X360 – 15M

HP ENVY TouchSmart M7-J120DX


HP 800G3ED DM i57500

HP Envy BeatsAudio m6-n012dx

HP Pavilion Gaming Laptop 16

HP Probook 640 G1

HP ENVY 7640


Dell Laptops

Dell XPS 13

Dell Latitude 9410 2-in-1

Dell Precision 7550

Dell XPS 13 2-in-1

Dell G5 15 SE

Dell XPS 17

Dell Latitude 7320

Dell XPS 15

Dell Inspiron 14

Dell Alienware x17 R1

Dell Alienware x15 R1

Dell Latitude 9520

Dell Vostro 3500


MacBook Pro


MacBook Air

MacBook Aluminum Unibody


Lenovo 3000

IdeaPad Flex

Lenovo Legion

Lenovo ThinkPad 



ThinkPad Yoga

ThinkPad X1 series

Lenovo Yoga


Asus ZenBook 13

Asus Chromebook Flip

Asus ROG Zephyrus

Asus ZenBook Pro Duo

Asus ROG Flow X13

Asus VivoBook 15 

Asus TUF


Acer Predator Triton

Acer Chromebook

Acer Swift 3

Acer Aspire 5

Acer Nitro 5

Aspire One


Galaxy Chromebook

Galaxy Book Pro 360

Samsung Notebook 7 Spin

Series 5

Series 7 Ultra

QX411 W02UB

Problems & Solutions

Possible IssuesRecommended SolutionsLinks to More Information
Computer will not turn on-Please bring in for diagnosis – could be caused by many things including failed internal parts, power issues, bad battery, or other issues.Contact Us
Slow Charge-

Are you noticing your laptop taking a longer time to charge than usual? Is your computer only partially charging?
Battery Hardware ReplacementBattery Replacement
Decreased Use Time-

Does your computer die much quicker as of late? Are you finding your usual activities are draining the battery faster?
Battery Hardware ReplacementBattery Replacement
Swollen or distorted battery-

Is your laptop case distorting by the battery? If you can easily see the battery, is it lumpy and expanded? Having heat issues?
Battery Hardware Replacement – Please do not use the computer in this condition. If the battery is swollen, it can be DANGEROUS. Please have serviced immediately!Battery Replacement
Age of computer-

Is your computer 3-5 years old? Laptop batteries measure their life in cycles, and 300-500 cycles is the average life span usually reached in 3-5 years.
Battery Hardware ReplacementBattery Replacement
Desktop not working-

Is your desktop showing signs of power issues?
PSU Hardware ReplacementDesktop PSU Replacement

Check out our Laptop Repair Services – click HERE! Or, contact us HERE!

Do we do house calls?

Yes! Computer Solutions supports the greater Farmington area. We are happy to service your home networks, support your home devices, and more. Check out what other Residential Services we offer HERE!

Laptop open on a table, text - your place or ours

What’s the next step?!

If you are ready to address your computer’s power issue, the next step is to bring your device to your trusted Computer Experts for a diagnosis. We charge the equivalent to 1 labor hour cost for this initial diagnostic service.

During the diagnostic we establish the cause of your issue, devise a plan for resolution, and create an estimate for the total cost of the project. You benefit from the skills and experience of our technicians who, with collectively 40 thousand hours of experience over 17 years, make sense of it all.
We will then provide you with an understandable summary of the problem, a plan for resolution, and an upfront estimate to get your device in working order.

The diagnostic fee is non-refundable if you decline our recommendations, as labor is committed to the project while we discover solutions. However if you decide to go forward with the repair, the deposit does cover one hour of labor and is applied towards the total due at payment.

We are happy to hear your thoughts on the cause of any issue, and will look into your suggestions. However, we do insist on performing the diagnostic to create a fair and accurate estimate for you, based on what the diagnostics and our technicians’ experience tells us.

Text - Swollen battery? Symptoms, little to no battery life, deformed laptop structure, inability to use touch pad, heat and cooling issues. Resolution - replacement with guaranteed compatibility, hardware check, upfront estimates. Location - 128 garden st. farmington ct 06032

Ready to ask for a project estimate?

To prepare for an estimate request there are a few things you can do to expedite the process.

First, discover the Serial number, Model, or Service tag; generally found on the bottom of the device.

Next, include a detailed description of your problem, including details on when the issue started, the functions it is affecting, any troubleshooting you have attempted!

Finally, Please include your contact information in your email and we will be in touch with an estimate ASAP, or give us a call at 860.239.0708! You can also reach us through our contact form – click HERE.

We service all kinds of computers including Windows, Mac, & Linux. Give us a call at 860.239.0708 for a free estimate, or to schedule a free consultation!

Image - computer circuits as a background, with white text 

Text - Text 1. Find Serial, Model, or Service Tag on bottom of device

2. Include a detailed description of your problem & any troubleshooting you have attempted

3. Include your contact information in your email to info@connecticutcs.com, or give us a call at 860.239.0708!